Product Details
Electric Bike Warranty Description (US Market)
【E-Bike Warranty Details】
✅ Total Warranty: 2 Years - Every electric bike comes with a 1-year free standard warranty by default. You can opt for an extended 1-year warranty to get a total of 2 years of comprehensive protection.
🔧 Covered Core Components (within 2-year warranty period):
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Battery (exclusion applies, see below)
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Motor (ensures smooth riding performance)
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Controller (key control system of the e-bike)
🛠️ Free In-Store Repair - Enjoy free repair service at our offline stores across the US within the 2-year warranty period, no extra labor fee.
🔋 Free Charger Replacement - Within 2 years from purchase, we provide free charger replacement if there is any quality issue (applies to both standard and extended warranty periods).
⚠️ Warranty Exclusions:
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Wear-and-tear parts are not covered, including but not limited to tires, brake pads, chains, grips, and pedals.
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Battery is not covered if the electric bike is used by commercial entities (e.g., food delivery services, public rental units) for commercial purposes.
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Warranty does not cover damage caused by improper use, accidents, unauthorized modification, or failure to follow the user manual.