Warranty Policy
At ROADVO, we stand firmly behind the quality of our portable air pumps and offer a comprehensive warranty to ensure your satisfaction. Below are the detailed terms of our warranty coverage.
1. 30-Day Free Return & Exchange
Within 30 days of the purchase date, you may return or exchange the product for any reason. We will provide a full refund or replacement upon request.
2. 1-Year Full Warranty
This warranty begins on the date of purchase and covers all parts and labor required to repair or replace any defects in materials or workmanship.
During the 1-year warranty period, ROADVO will:
- Repair the defective product
- Replace it with a new unit
- Refund the purchase price (only if repair or replacement is not possible)
Warranty Exclusions
- This warranty does not cover damage caused by:
- Normal wear and tear
- Misuse, mishandling, accidents, or failure to follow operating instructions
- Liquid exposure or foreign particle infiltration
- Unauthorized servicing or modifications (not performed by ROADVO)
Warranty Validity Conditions
- The product must be purchased from ROADVO or an authorized dealer
- The product must be used, installed, and maintained according to the official user guide
3. Customer Support Commitment
Even if your issue falls outside the warranty terms, we encourage you to contact us. Our goal is to resolve any concerns you may have.
Contact Us:
📧 Email: support@roadvo.com
ROADVO reserves the right to interpret and modify warranty terms as necessary.